UPDATED CHRISTMAS SPEED PLANS
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No   Internet?   Try   These   Simple   Steps   first!

  1. Make Sure All Connections Are Secure
  2. Make Sure Your Router Is Powered On and All the Lights Appear Normal
  3. Power Cycle the Router: Unplug The Power Cord And Wait 30 Seconds. Plug It Back in and Wait For the Boot Sequence to Complete
  4. If That Does Not Work, Power Cycle Your POE. This is the Black or white Box Near Your Router.              Do Not Hit RESET on Either Device. This Will Factory Default the Router or Your Radio and a chargeable Service Call Will be required

  5. If still didn't fix your issue, please Call us at    309-965-2920 
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Skyweb Internet is now a division of​
New Wave Net Corp.  ​
PO box 485
​​Bloomington IL  61702

​billing questions email [email protected]      ​
Skyweb Customer Support 
​309-965-2920 
Monday-Friday 8am- 10pm 
Saturday 9am - 5pm
Closed Sundays and Holidays
​Messages Left after business hours will be returned next day.


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